1. Introduction
Scotland Painters (trading as Get Home Solutions LTD, Company Registration: SC876393) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
Our contact details:
- Company: Get Home Solutions LTD
- Address: 169 Kingsheath Avenue, Rutherglen, Glasgow, Scotland, G73 2BZ
- Email: info@gethomesolutions.co.uk
- Phone: +44 7599 882710
2. Information We Collect
When you use our website or request our services, we may collect:
Contact Information:
- Name
- Email address
- Phone number
- Postal address/postcode
Service Information:
- Type of painting service required
- Project details
- Preferred contact times
- Property information
Technical Information:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Time and date of visits
3. How We Use Your Information
We use your information to:
- Provide painting and decorating quotes
- Schedule site visits and appointments
- Contact you about your project
- Send service updates and confirmations
- Process payments
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract Performance: To provide quotes and services you’ve requested
- Legitimate Interests: To operate our business and improve our services
- Consent: For marketing communications (you can opt-out anytime)
- Legal Obligation: To comply with tax, accounting, and legal requirements
5. How We Share Your Information
We do not sell your personal information. We may share your data with:
Service Providers:
- Payment processors
- Email service providers
- Website hosting providers
- Google Ads (for lead forms and analytics)
Legal Requirements:
- When required by law
- To protect our rights and property
- To prevent fraud or illegal activity
6. Data Retention
We retain your personal information for:
- Active customers: Duration of service + 7 years (for accounting/tax purposes)
- Quote requests: 2 years
- Marketing contacts: Until you unsubscribe
- Website analytics: 26 months
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent for marketing
To exercise these rights, contact us at info@gethomesolutions.co.uk
8. Cookies
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic (Google Analytics)
- Improve user experience
- Track advertising performance (Google Ads)
You can control cookies through your browser settings.
Types of cookies we use:
Essential Cookies: Required for website functionality Analytics Cookies: Google Analytics to understand how visitors use our site Advertising Cookies: Google Ads for remarketing and conversion tracking
9. Third-Party Services
Our website uses:
Google Analytics: To analyze website traffic Google Ads: For advertising and lead generation Email Service Provider: For sending quotes and updates
These services have their own privacy policies:
- Google Privacy Policy: https://policies.google.com/privacy
10. Security
We implement appropriate security measures to protect your data:
- Secure SSL encryption on our website
- Secure email communications
- Limited access to personal data
- Regular security updates
- Secure payment processing
However, no internet transmission is 100% secure. We cannot guarantee absolute security.
11. Marketing Communications
We may send you:
- Service updates
- Special offers
- Painting tips and advice
- Company news
You can opt-out anytime by:
- Clicking “unsubscribe” in our emails
- Emailing info@gethomesolutions.co.uk
- Calling +44 7599 882710
12. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect data from children. If you believe we have collected information from a child, please contact us immediately.
13. International Data Transfers
Some of our service providers (like Google) may process data outside the UK. We ensure appropriate safeguards are in place to protect your data.
14. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Last updated” date. Continued use of our services after changes means you accept the updated policy.
15. Complaints
If you have concerns about how we handle your data, please contact us first at info@gethomesolutions.co.uk
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
- Website: https://ico.org.uk/
- Phone: 0303 123 1113
16. Contact Us
For any questions about this Privacy Policy or your personal data:
Get Home Solutions LTD 169 Kingsheath Avenue Rutherglen, Glasgow Scotland, G73 2BZ
Email: info@gethomesolutions.co.uk Phone: +44 7599 882710